Skip to content

Website Accessibility Statement

https://www.suffolk.ac.uk

Suffolk New College is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

A photo of a laptop computer showing the College website

This accessibility statement applies to suffolk.ac.uk.

This website is run by Suffolk New College.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Craig Shimmon, Marketing Department, Suffolk New College, Ipswich, Suffolk, IP4 1LT – 01473 382200

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Suffolk New College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compatibility with browsers and assistive technology

This site is designed to be compatible with the following browsers:

  • Edge (Windows)
  • Google Chrome (macOS, iOS, Android & Windows)
  • Mozilla Firefox (macOS & Windows)
  • Safari (macOS & iOS)
  • Samsung Internet

Technologies

Accessibility of this site relies on the following technologies to work:

  • HTML
  • CSS
  • Javascript

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to video content not having audio descriptions.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 17th August 2022. It was last reviewed on 8th February 2023.

This website was last tested on 8th February 2023. The test was carried out by Suffolk New College.

We used WAVE and web2access to produce reports based on a random selection of landing pages, homepage and course pages.

Feedback process

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

  • Phone: 01473382200
  • E-mail: info@suffolk.ac.uk
  • Postal Address: Rope Walk, Ipswich, Suffolk, IP41LT

We aim to respond to feedback within 5 business days.

Paper Copies

If you require paper copies of pages from our site please contact us using the information above.

Virtual Learning Environment (VLE)

Suffolk New College uses Google Classroom as its virtual learning environment, Google have provided their own Accessibility Conformance Report for this platform which is available here: https://services.google.com/fh/files/misc/google_classroom_vpat.pdf