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At Suffolk New College safeguarding is important and all our staff have a responsibility for the safety and well-being of our students.

We have a trained team of safeguarding professionals available between 08:30 am and 5 pm Monday to Thursday and 08:30 am to 4:30 pm on Friday.

Student Safety and well-being are important to us and we can help.

The Safeguarding Team can be contacted at 01473 382738 or

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Out of hours

If something happens outside our office hours the following services may be of help to employers or students, but please ensure the safeguarding team is informed as soon as possible.

  • Childline – 0800 1111
  • NSPCC – 0808 8005000
  • Samaritans – 116 123
  • SHELTER – 0808 800 4444 for homelessness (Mon to Fri 8 am-8 pm, Weekends 9 am-5 pm)
  • NHS 111 – 111 for urgent medical help or advice that is not life-threatening
  • Social Services – 0808 800 4005
  • Police – 999 for emergencies or 101 for non-urgent issues
  • Suffolk Safeguarding Children Board –

Gangs / County Lines Information & Advice –

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A photo of a teenager on their phone

PREVENT & Radicalisation

Radicalisation is the process by which a person comes to support terrorism and extremist ideologies. If you are worried someone close to you is becoming radicalised act early and seek help. The sooner you reach out, the quicker the person you care about can be protected from being groomed and exploited by extremists.

Police forces across the country have specially trained Prevent officers who work with professionals in the health, education, local authorities and charities, as well as faith and community groups to help vulnerable people move away from extremism. They are here to listen and offer help and advice. Receiving support is voluntary.

Friends and family are best placed to spot the signs, so trust your instincts and share your concerns in confidence.

They can help if you act early. You won’t be wasting police time and you won’t ruin lives, but you might save them.


Safeguarding Policy
College Policies

College Policies

Student Support
Help & Support

Virtual Support Services
Virtual Support

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Parents Toolkit

Safeguarding & PREVENT for Employers

Suffolk New College are committed to safeguarding and promoting the welfare of all learners, including young people and vulnerable adults.
Employers also have a responsibility to the learners they support on work experience or work placement.

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