Moving from school to college can be something of a culture shock. But at Suffolk New College, we’ve created a supportive, social environment where you can easily access the help and advice you need, make new friends and get the most out of your time with us.
Student Support
We understand that transitioning to college can bring about concerns, and we want to assure you that we are here to support you every step of the way.
Your progress tutor is dedicated to helping you navigate through the academic year, offering guidance in setting challenging yet attainable goals that align with your aspirations.
Our Student Support team is readily available to assist with various matters, including student funding, financial aid, as well as spiritual and health concerns. You’re not alone in facing these challenges; we’re here to provide the support you need.
For those with inclusion needs, such as requiring classroom support or accommodations to facilitate learning, our team offers a range of tailored services to ensure your individual needs are met effectively.
Furthermore, we have established partnerships with specialist external providers to maintain consistency and quality in the support offered, whether it’s provided directly by the College or through external channels.
Contact Student Support
Our Student Support services operate from 8:30 am to 5:00 pm, and you can reach us via telephone at 01473 382738 or email at support@suffolk.ac.uk
Remember, we’re here to help you thrive during your college journey.
Safeguarding
At Suffolk New College safeguarding is really important and all our staff have a responsibility for the safety and wellbeing of our students.
We have a trained team of safeguarding professionals available between 08:30am and 5pm Monday to Thursday and 08:30am to 4:30pm on a Friday.
Student Safety and wellbeing is important to us and we can help.
PREVENT & Radicalisation
Radicalisation is the process by which a person comes to support terrorism and extremist ideologies. If you are worried someone close to you is becoming radicalised act early and seek help. The sooner you reach out, the quicker the person you care about can be protected from being groomed and exploited by extremists.
Police forces across the country have specially trained Prevent officers who work with professionals in health, education, local authorities and charities, as well as faith and community groups to help vulnerable people move away from extremism. They are here to listen and offer help and advice. Receiving support is voluntary.
Friends and family are best placed to spot the signs, so trust your instincts and share your concerns in confidence.
They can help if you act early. You won’t be wasting police time and you won’t ruin lives, but you might save them.
Local Offer
At Suffolk New College we welcome learners with learning difficulties and / or disabilities. The Children and Families Act 2014 sets out the requirements for Schools and Colleges to make available the local SEND offer to prospective and existing learners and their families, providing a greater choice.
The 2020 SEND Code of Practice outlines that FE providers must use their best endeavours to put appropriate support in place for learners with a learning difficulty or disability.
Virtual Support
We understand that there are times where you need support out of college hours, to help support you we have put together a list of approved external support services for you to access 24/7.
​Additional Learning Support (ALS)
The Additional Learning Support Team (ALS) can offer Information, Advice and Guidance for students who experience learning difficulties or a disability and their families.
The team provide support to students with a wide range of specific needs and disabilities, including completing assessments of needs, advising on what kind of support should be provided, and contributing as appropriate to Education Health Care Plans (EHCP).
Referral to these services is made via the ALS Team and is subject to funding. If you would like to discuss your specific needs or requirements, please contact the team at 01473 382700 or email us at als@suffolk.ac.uk.
The Learning Curve
Our well-equipped Learning Curve facilities are a great place to complete assignments, access a wide range of online or paper-based resources, and get help with work from our expert study support team. The centre offers access to PCs, netbooks, DVDs, Books, E-Books, and various Journals.
Got a question? Why not email us at learningcurve@suffolk.ac.uk
It's Never OK
It’s Never OK is our College-wide awareness campaign for Sexual Abuse, Sexual Harassment, Sexual Violence, Harmful Sexual Behaviour (HSB), peer-on-peer abuse sexual abuse.
The Learning Curve
Our well-equipped Learning Curve facilities are a great place to complete assignments, access a wide range of online or paper-based resources, and get help with work from our expert study support team. The centre offers access to PCs, netbooks, DVDs, Books, E Books, and various Journals. Our service offers Study Support Workshops to help with;
- Assignment Writing
- Study Skills
- General Organisation
- Referencing
- Interview Skills
- Job Seeking
- CV Writing
This means students can get help with finding and researching the right information for assignments, making effective notes, starting and finishing assignments, structuring and developing ideas, proofreading, revision and exam techniques and numeracy, literacy, and IT skills support.
Financial Support
The College offers bursary schemes to enrolled students which offers assistance with kits, travel to College, uniform, college trips and other course materials.
Support News
- Support
Extra Bursary Money Available
To help with the cost of living crisis, we are planning to make two extra payments to all students in receipt of a 16-19 discretionary bursary.
September 29, 2023
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1 min read
- Support
Suffolk New College Hosts Week of Activities for Mental Health Awareness
The College created a week of activities to support students’ wellbeing as part of a national campaign.
May 19, 2023
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2 min read
- Support
Cost of living statement
At Suffolk New College we understand that the current cost of living crisis is affecting many of our learners and their families right now.
November 8, 2022
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1 min read