Student Support

We're here for you

Moving from school to college can be something of a culture shock. But at Suffolk New College we've created a supportive, social environment where you can easily get access to the help and advice you need, make new friends and get the most out of your time with us.

Your progress tutor is there to support you throughout the year and help you set challenging but achievable goals and benchmarks.

Our Student Support team are always on hand for help with issues such as student funding, financial assistance, spiritual and health matters.

If you have dyslexia, a disability or any other individual needs, our support team can provide a range of services, including making special arrangements for exams.


At Suffolk New College, the safeguarding of young people and vulnerable adults is taken very seriously. Please report any instances or concerns to the Student Support Team by calling 01473 382738, emailing (or if internally via MyConcern) Safeguarding includes neglect, any other abuse or event that is likely to cause significant harm, PREVENT, child protection and caring for Vulnerable Adults.


Our Student Support Team is here to help and support you during your time at Suffolk New College and can help with the following:

  • Bursary advice
  • Advanced Learner Loan
  • Attendance issues
  • Exam clashes
  • Dyslexia support
  • Disability support
  • Overseas student enquiries
  • General student advice & guidance
  • Health & wellbeing
  • Sexual Health
  • Raising aspirations to access Higher Education (HE)
  • Specialist support for College HE students
  • Virtual Services

The Student Support Team have also established partnerships with a range of specialist external providers. This is to ensure that a consistency of service, of student experience and a similar quality of provision exist, whether the support is delivered by the College or by an external provider.

Student Support opening hours are 8.30am - 5.00pm.

Our virtual resources are available 24/7 online

Tel: 01473 382738