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Operations/ Departmental Manager Level 5 Standard

Overview

Approx. duration: 30 Months

Start Date: Anytime

Attendance: All assessment and training is undertaken in the workplace

Entry requirements:

  • Individual employers will set their selection criteria for applicants
  • Apprentices need to be employed for a minimum of 30 hours a                 week and have a contract of employment
  • Entry onto the Apprenticeship is subject to a thorough skills scan             assessment to clarify course suitability
  • Entry onto the Apprenticeship is subject to 4 GCSEs including                   Maths and English 9-3/A-E or Functional Skills Level 1. Apprentices           must achieve Functional Skills Level 2 in English and/or Maths if               they have a GCSE grade below a Grade 4 or C

On-programme learning:

  • Operations/Departmental Manager Standard
  • English and Maths (if required) Level 2

End-point assessment:

Delivered by ILM (Institute of Leadership and Management)

Progression:

On completion, Apprentices can register as full members with the Chartered management institute and/or the Institute of Leadership and Management, and those with 3 years’ of management experience can apply for Chartered manager status through the CMI.

Course Summary: 

Apprenticeships are work-based training programmes designed around the need of both the Apprentice and their employer.

An Operations or Departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Roles may include:

  • Operations manager
  • Regional manager
  • Divisional manager
  • Department manager
  • Specialist managers

Institute for Apprenticeships