Privacy & Freedom of Information Notice

Introduction

The purpose of this page is to provide a simple overview of the General Data Protection Regulation and Freedom of Information compliance information that the College is required to provide to the public, and in particular individuals who in some way are in communication or interacting with the College.

We hope that you find the information useful and suited to your scenario. 

Please use the following links to obtain more information:

How to make a Subject Access Requests | Freedom of information and how to submit an FOI Request


Data Protection Policy [PDF]

Privacy Notice for Student [PDF]
(including applicants, current and former students and those making course enquiries)

Privacy Notice for Staff [PDF]
(including applicants, current and former staff and those making post enquiries)

Privacy Notice for individuals recorded in marketing or learning content materials [PDF]

Privacy Notice for visitors using commercial or other services provided by the College [PDF]
(including venue booking, sports, restaurant and beauty therapy)


Website Privacy

Google Analytics
The College website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with anonymised (non-personal) site analytics, which in turn help us improve this website. Google Analytics sets or updates cookies only to collect data required for the reports. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than suffolk.ac.uk. Further detailed information on Google Analytics cookies can be found using the below link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Facebook Pixel
We use a Facebook Pixel on the website. This method of conversion tracking helps us measure the return on investment of our Facebook Ads by reporting on the actions people take after viewing those ads. We use the conversion pixel to retarget adverts towards people who have visited the college website on occasion.

To opt out of these, use this link to update your settings on Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Cookies
Our website uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like your saved courses, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the All About Cookies website which offers guidance for all modern browsers. http://www.allaboutcookies.org/

Third party links
You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.


Subject Access Requests

By law, an individual has the right to access the information that an organisation holds about them.
Accessing personal data in this way is known as making a Subject Access Request.

You are entitled:

  • To be informed whether your personal data are being processed by Suffolk New College
  • To be sent a copy of your personal data, subject to any possible exemptions and the removal of other people’s personal data as appropriate.
  • To be sent certain information about your personal data

Your subject access request to the College may be submitted in whatever format you wish, but we have created a standard Subject Access Request Form for your convenience.
Using the form will help us process your request more quickly.

General Subject Access Request Form [Word]

On receipt of your request, we will let you know the statutory deadline by which we will reply. If, on receipt of our response, you consider that the College has not dealt correctly with your request, please email marygleave@suffolk.ac.uk. If you are still not satisfied, you should contact the Information Commissioner's Office.


Freedom of Information

The Freedom of Information Act 2000 applies to all “public authorities” as defined in the Act, including Suffolk New College. It gives a general right of access to all types of recorded information held by us, sets out exemptions from that right and places a number of obligations on us. Under the Act a public authority has two main responsibilities:

  • Production of a guide to the information it makes publicly available commonly known as a “Publication Scheme”; and
  • Dealing with individual written requests for information and providing the information if it is not already published, or exempt from release.

The College’s Freedom of Information Policy, including our publication scheme and how to make a Freedom of Information request can be found here: Freedom of Information Policy [PDF]


Contact

Should you have a question about the data we store about you, contact our Data Protection Lead:

Mary Gleave
Suffolk New College
Rope Walk
Ipswich, Suffolk
IP4 1LT
Email: info@suffolk.ac.uk


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