Information, advice and guidance is an integral part of the student experience at Suffolk New College. Our aim is to provide high quality information, advice, guidance and support at all relevant stages of the learner journey to enable students to make informed choices about post-16 education or training, and once on a programme to make outstanding progress and secure positive destinations in employment or further study.
Who can access our services/our clients
Our staff are well qualified, holding appropriate professional qualifications and training. A culture of continuous professional development enables staff to regularly update skills and knowledge to provide current and relevant information, advice, guidance and support.
What we provide/our service
We will treat all personal information in confidence. all records, electronic and paper based are only accessed by staff who may need to see the information as part of their work. Suffolk New College complies with the requirement of the Data Protection Act 1998.
Equality and Diversity
Suffolk New College welcomes enquiries from all people regardless of their age, race, colour, gender, sexual orientation, religion or beliefs, disability, marital status or background.
Feedback and Comments
To help us continuously improve our sevice, we welcome feedback from users of the service. Students' views are sought regularly throughout their time at the college through surveys, forums and Student Parliament.
We also welcome comments from visitors to the college on what we have done well or could do better. Comment can be made by completing the "how did we do?" card provided at reception.
Compliments, Comments and Complaints
Please see our Compliments, Comments and Complaints for full details.