Turning Pressure into Progress
1 Day – Pressure, Negotiation & Conflict Workshop – L5
At Level 5, pressure is part of the job, but it doesn’t have to derail performance. This workshop teaches leaders how to stay calm, think clearly and respond constructively under pressure. They also learn practical techniques for negotiation and conflict resolution, helping them address difficult situations quickly and professionally.
Leaders walk away with the confidence to handle challenging conversations and highs, take moments with control and composure.
Workshop Overview
Leaders face pressure from all sides. This workshop helps managers stay composed, make good decisions under stress and resolve conflicts with confidence.
AM Session — Stay Calm Under Pressure
- Recognise pressure triggers
• Build emotional regulation skills
• Use calm leadership techniques
• Prioritise under pressure
• Plan for high-stakes situations
PM Session — Negotiate & Resolve Conflict Effectively
- Use structured negotiation models
• De-escalate conflict early
• Address difficult behaviour
• Balance assertiveness with empathy
• Create win-win agreements
Practical Activities
- Pressure profile self-assessment
• Calm leadership drills
• Negotiation roleplays
• Conflict-case simulations
• Personal negotiation plan
For group bookings, please contact business@suffolk.ac.uk
