Communication (Employer Friendly) – Confident Conversations at Work
Employer Friendly 6 Week Pathway – Fits neatly around work commitments
Ready to communicate with confidence?
This blended Level 1 course is designed to help you build confidence and interpersonal skills such as tone, body language and respectful communication. It also develops clear written and verbal communication for a range of workplace situations.
From handling requests to participating in meetings, effective communication is essential for workplace success. This course teaches learners how to communicate professionally, adapt their tone, listen actively and manage conversations calmly and confidently.
Explore how to respond appropriately in common workplace scenarios, how to express yourself clearly and how to navigate conversations with colleagues, managers or customers. Employers benefit from staff who communicate smoothly, reduce errors and help create a more positive working environment.
This course helps you transform the way you interact in the workplace. Perfect for boosting confidence, developing professionalism, and building better working relationships.
Learners compile a Portfolio of Evidence demonstrating their ability to communicate effectively in a range of workplace conversations.
This course is ideal for learners progressing from Entry Level or those preparing for employment in business administration or customer-facing roles.
The course is funded through the UK Government’s Adult Skills Fund (ASF). There is no cost for eligible adult learners, 19+.
Duration: 2 days and 4 online sessions
