Communicating So Everyone Gets It
1 Day Communication Workshop – L3
Poor communication is one of the biggest sources of frustration in teams. This workshop gives managers simple tools to speak clearly, listen effectively and adapt their style to different people and situations.
Learners also build confidence handling hybrid communication, a key expectation in today’s workplaces. They leave knowing how to avoid misunderstandings and build trust quickly.
Workshop Overview
Helps managers communicate clearly, adapt style and build trust in face-to-face and hybrid settings.
AM Session — Communicate Clearly & Be Heard
- Communication barriers
- Assertive communication
- Adapting tone & message
- Active listening
- SBAR / BLUF message clarity
PM Session — Lead Hybrid Teams & Build Trust
- Hybrid communication challenges
- Clear and consistent communication
- Inclusive hybrid meetings
- Digital communication tools
- Personal communication improvement plan
Activities
- Communication style self-check
- HEAR Listening Model practice (Hear → Empathy → Ask → Respond)
- SBAR/BLUF exercise
- Digital Tone Audit
- Hybrid meeting simulation
- Trust Building Micro Behaviours exercise
- Bias-free messaging activity
This workshop is perfect for managers who struggle to get their message across or find hybrid communication difficult. Focusing on clear communication, hybrid working and trust.
For group bookings, please contact business@suffolk.ac.uk
