A practical, digitally focused programme designed to help SMEs improve performance, save time, and make better use of digital and AI tools in everyday business operations.
Business Excellence
Programme overview
The Business Excellence Series is a set of high‑impact, three‑hour workshops designed for SMEs that want practical operational improvements they can apply straight away.
Each session focuses on a core area of business performance – security, insight, efficiency, and transformation – using clear language, real examples, and hands‑on activities.
Programme format
- Half‑day workshops (3 hours)
- Delivered as stand‑alone sessions
- Practical, hands‑on delivery with real business examples
- No technical background required
- Focused on immediate, real‑world application
Four great workshops to improve your business operations
Cyber risk, data protection and resilience.
Concerned about cyber risks, data protection, or business continuity? This workshop helps businesses understand the basics of cybersecurity and data protection in plain language. Participants learn practical steps to protect systems, customer data, and operations — without fear‑based or overly technical content.
You’ll explore simple security measures, understand how AI‑assisted tools can help identify risks, and leave with clear actions to strengthen resilience and protect your business.
Data, dashboards and AI insight
Struggling to get a clear picture of performance, costs, or trends? This workshop helps businesses turn data into useful insight. Participants learn how dashboards, data tools, and AI‑supported analysis can make performance easier to understand and decisions easier to justify.
The focus is on clarity – seeing what’s really happening in the business and using that insight to plan, forecast, and act with confidence.
Efficiency, waste and bottlenecks
Too much time wasted on inefficient processes? This workshop introduces practical improvement tools that help businesses streamline how work gets done. Using simple Lean and Six Sigma principles, participants learn how to identify bottlenecks, reduce duplication, and improve flow.
You’ll also explore how digital and AI‑enabled tools can support efficiency and free up time for higher‑value work.
Digital tools, automation and AI adoption
Unsure where to start with digital tools or AI? This workshop helps businesses take a realistic, manageable approach to digital improvement. Participants explore practical tools for automation, administration, marketing, and operations – focusing on what’s useful, affordable, and achievable.
You’ll leave with a clear, realistic roadmap for adopting digital and AI tools in a way that supports growth, improves customer experience, and scales with the business.
Introductory Launch Prices (2026)
Business Excellence Series
To celebrate the opening of the Stowmarket Innovation Gateway training centre, we are offering special introductory rates for the Business Excellence Series:
- Individual workshop: £75 per person
- Business Excellence Series Bundle (4 workshops): £205 per person
(saving £95 vs booking individually) - *Employer / Team Bundle (6 places – any mix): £415
Private Onsite Delivery:
- £440 (up to 5 staff)
- £565 (up to 10 staff)
- Additional attendees: £38 per person
Cancellation
- We require at least 10 working days’ notice for cancellations.
- A minimum of 6 learners per workshop is required for the session to run.
