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Information Communications Technician Level 3

Overview

 

Approx. duration: 18 months

Start Date: Anytime

Attendance: All assessment and training is undertaken in the workplace with occasional visits to college.

Entry requirements: Entry onto the apprenticeship is subject to thorough initial assessment to clarify course suitability . You may be required to come in and undertake an interview or assessment. Entry onto the apprenticeship is subject to 4 GCSE’s including Maths and English 9-4/A-C or a commitment to undertake Level 2 maths and English Apprentices need to be employed for a minimum of 30 hours a week, and have a contract of employment.

End-point assessment: City and Guilds

Course Summary: Apprenticeships are work-based training programmes designed around the need of both the Apprentice and their employer. An Information Communications Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non-routine problems. The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.