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Intermediate Course in Health and Care (Apollo)

  • 2 Days | Part Time
  • Suffolk New College (Ipswich)
  • Level 2 | Professional

Course overview

This course aims to help learners and Health & Social Care professionals to develop their skills and knowledge in the Industry. Two units will be covered in this course. In one unit, learners will understand the meaning of the term ‘duty of care’. They will learn how it affects the individual and practitioner and the potential dilemmas the practitioner may encounter. The second unit will be around communication. In this unit, you will learn how to share information between health and social care practitioners and service users and the importance of effective communication.

This is a 2-day course, 09:30-15:30, face-to-face with an online assessment to be completed remotely. 

Completion of this course comes with an accredited qualification and certificate recognised in industry.

Course content/units

Duty of care

  • Understand the concept of duty of care in health and social care
  • Know the role of legislation and workplace policies in helping health and social care organisations and staff to fulfil their duty of care
  • Specific legislation
  • Outline how legislation and workplace policies, protocols and guidelines help ensure that health and social care organisations and practitioners fulfil their duty of care
  • Know about dilemmas relating to duty of care


  • Now about different forms of communication
  • Understand the importance of communication between health and social care practitioners and service users
  • Know about barriers to communication between health and social care practitioners and service users
  • Understand information-sharing between health and social care practitioners within and between services

Assessment will include components of practicals in our state-of-the-art Health Science campus, as well as an online suite of assessments to which you will have access. 

Course highlights

  • This programme is just one of the exciting and industry-relevant programmes offered as part of Suffolk New College’s Apollo Project.
  • The Apollo Project’s offer aims to train and upskill the workforce, and to provide people with the necessary skills, qualifications, and knowledge to enter a career in Health & Social Care. Please visit our website for the list of further Apollo courses.
  • Courses are delivered by industry professionals with years of experience and service in the Health and Social Care Industry, and have been selected due to employer feedback and skills gaps within the industry, making these skills and qualifications highly sought after.

Explore your career options

If you are considering applying for this programme, why not explore your potential career progression routes using our handy tool.

You can explore live job vacancies, next level qualifications and apprenticeship standards in your local area. Not only this but you can also watch videos of real people talking about their experiences of working in your specific industry or occupation of interest.

Take the next step

If this is the right course for you click Apply!
If you want to see what else is on offer in this area feel free to view the other courses.

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