Do you want to learn about different methods to communicate with people beyond your immediate team?
In this workshop you will:
- Consider different methods of communication to people outside your work team and the advantages and disadvantages associated with them
- Understand how to present a positive impression to internal and external people outside of your work team and the communication methods that can be used to build effective relationships
- Understand the legal, organisational and ethical rules of communicating to external people
The workshop is split into two halves:
- Morning, 9am – 12noon: Theory workshop with tasks and activities
- Afternoon, 1pm – 4pm: Guided learning tasks with assessment activities
If you attend the morning only, you will receive a Suffolk New College Certificate of Attendance. To book this morning only workshop for £75, please enrol on course code 160754.
If you attend the full day and pass the assessment activities, you will gain ILM Credits at Level 2 and receive an ILM certificate. To book this full day workshop for £150, please enrol on course code 160757.
ILM Credits can be built up with further modules to achieve a Level 3 Award in Leadership and Management or a Level 3 Certificate in Leadership and Management. The table below shows the credit value for each module.
For the Level 3 Award in Leadership and Management you need to achieve 4 credits from any combination of modules.
For the Level 3 Certificate in Leadership and Management you need to achieve 13 credits from any combination of modules.
| Module | Credit Value |
| Understand how to Establish an Effective Team | 1 |
| Understanding Leadership | 2 |
| Understanding the Communication Process in the Workplace | 2 |
| Understanding Organising and Delegating in the Workplace | 1 |
| Solving Problems and Making Decisions | 2 |
| Understanding Innovation and Change in an Organisation | 2 |
| Understanding Sustainability and Environmental Issues in an Organisation | 3 |
| Understanding Mental Health in the Workplace | 2 |
| Leading and Motivating a Team Effectively | 2 |
| Planning Change in the Workplace | 2 |
| Understanding How to Manage Remote Workers | 2 |
| Understanding Marketing for Managers | 1 |
If you are trying to book this workshop and it says its full, please contact Tracey MacDonald on traceymacdonald@suffolk.co.uk as there may still be spaces available.
