This is an exciting follow-on having developed practical skills at level 2 in the hospitality industry or for those who have an interest in training in supervisory skills in leading a restaurant team. You will develop a range of management techniques to enable you to follow a career as a supervisor within the hospitality industry and build experience through training in our fantastic Shelleys restaurant facilities.
Assessment will be by a variety of methods including building a portfolio of evidence to demonstrate your skills. This could lead to employment as a team leader or junior manager in front of house. This course is for you if you want to develop your skills to be able to supervise and lead a team to run a successful restaurant or function service.
Certificate in Customer Service
GCSE or Functional Skills in English and/or maths
A relevant level 2 vocational qualification or current valid industry experience, plus GCSE grade D or grade 3, or above in English/Maths
You will supervise and lead a team of staff in our restaurant - Shelley’s for Events, catering for 100 guests for a full sit down dinner.
The completion of this course will lead you to become a great member of any front of house team, or higher education.
Students can progress into employment in the Hospitality sector; in restaurants, hotels and fine dining, and opportunities arise for travel, e.g. gap year before going onto higher education. Students have followed a route into Event Management with Part time study at University.
No tuition fees are payable for students aged 16 – 18 on 31 August 2017.
For all students aged 19+ please visit our website www.suffolk.ac.uk.
Details regarding fee remission and Advanced Learning Loans can also be found at the above website.
Approximately £65 for uniform/kit and £30 for trips/materials
“As part of my course I had the chance to put their skills I have learnt into action at Midsummer House in Cambridge – a restaurant with two Michelin Stars and five AA Rosettes. “At the end of the week they even offered me a job.”