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IT Administrative Assistant

Vacancy overview

IT Admin Assistant

Part-time 27.5 hours per week working Mon to Fri 9.00am to 3.00pm ideally

Salary within the range of £21,030 to £22,185 per annum pro rata (actual part-time salary from £15,141 to £15,973

 We are seeking an IT Administrative Assistant to join our team, acting as a key point of contact for the wider college when seeking IT support, and offering vital support to our IT department.  The role primarily involves facilitating the smooth operation of the IT department by handling routine administrative tasks.  This includes managing helpdesk requests, responding to helpdesk phone calls and emails, logging requests onto our Helpdesk system and assigning jobs to the IT Administrators, as well as raising quotes, placing and tracking orders and deliveries, and taking meeting minutes and similar administrative tasks.  While the position does not require deep technical knowledge, a basic understanding of IT processes will be beneficial.

This role is best suited for someone who is organized and efficient, is a good communicator, and can manage multiple tasks simultaneously.  The IT Administrative Assistant will ensure that our processes remain streamlined and our team remains well coordinated, allowing the technical staff to focus on resolving IT issues and conduct project work, whilst ensuring that our administrative work is taken care of accurately and in good time.

This main base for this post is the Ipswich Campus, however Suffolk New College is a multi-campus, therefore you may be required to work at and travel between campuses.

Apply for this vacancy
Ipswich, Suffolk
Closing date
26/09/2023 12:00
Interview date
Wednesday 4th October 2023

Additional information

The College is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. As part of our on-going commitment to Equality and Diversity, Suffolk New College guarantee to shortlist all applicants from a black or ethnic minority group who meet the essential criteria. As users of the disability confident scheme, we guarantee to shortlist all disabled applicants who meet the essential criteria for the vacancy. All appointments are subject to Disclosure & Barring Service (DBS) check

We do not recognise any agencies or search agencies acting on our behalf unless they have been officially engaged. Applicants should apply to us directly and not be persuaded to go via an agency.

The college will not recognise any agency fees for recruitment activities unless an active engagement linked to a specific role has been agreed.

The college will not pay fees associated with CVs or applicants who are sent to the college via agencies on a speculative basis or in response to college adverts.

Agencies should refrain from sending CVs to anyone working for the college on a speculative basis. The college will make approaches to agencies via our HR team if we feel that we need assistance with a post.