Administration
Case Study
“I chose college as I wanted to be in an adult environment and meet new people. I’ve really enjoyed the course and learning new things. The tutors have been supportive and helpful. I would recommend the course.
The extra qualifications that I’ve gained in word processing, text production, mail merge and business presentation will be useful for the future. As I want a career in Law, I’m thinking about studying A levels at Suffolk New College. If not, the National Diploma in Business.
Whilst on the course I’ve worked as the Entertainments Officer for the Students’ Union. This has been an unpaid role, but has given me great experience.”
Jane Carley
Diploma in Administration
The world of administration is constantly changing as organisations develop more effective ways of working using technology.
The OCR level 1 and 2 in Administration have been designed to cover the full breadth of knowledge, understanding and skills that are required of an employee working in an administrative job role. You will acquire a range of practical skills to ensure you will be able to provide an effective and efficient service to your future employer. These skills will include: preparing business communications (letters, memos, faxes, e-mails), working with colleagues and customers (effective team-working and reception duties), working in business organisations (the functions of various types of organisations, health and safety, etc), using office procedures to complete tasks (filing, photocopying, sending and receiving faxes, dealing with incoming and outgoing post, stock control, etc) and information technology (word processing, spreadsheets, databases, desk-top publishing, using the Internet for research purposes). Achievement of the OCR level 1 or level 2 in Administration can lead to administrative careers in a variety of organisations, such as insurance and banking, as well as areas such as the travel industry and public sector organisations.